Policies

Delivery Policy

At Tiny Table, all of our products are digital. No physical items will be shipped.

Family Club Membership

Once your purchase has been successfully completed, you will receive an order confirmation email.

Your membership begins with the first Friday following your purchase. Your first weekly meal plan will be delivered to the email address provided at checkout on that Friday.

After your first delivery, you’ll receive a brand-new weekly meal plan every Friday for the duration of your selected membership.

Membership options include:

1 Month – 4 weekly meal plans
3 Months – 12 weekly meal plans
6 Months – 24 weekly meal plans
12 Months – 52 weekly meal plans

Digital Guides & Ebooks

Digital products such as lunchbox guides, planners and ebooks are available for download immediately after successful payment.

If you do not receive your download email within a few minutes, please:

Check your Spam or Junk folder.
Ensure you entered the correct email address during checkout.

Delivery Method

All Tiny Table products are delivered electronically via email. It is the customer’s responsibility to provide a valid email address when placing an order.

Technical Issues

If you experience any issues receiving your digital products, please contact us within 7 days of your purchase and we’ll be happy to assist you.

Email: tinytablesa@gmail.com

Public Holidays

Family Club meal plans are scheduled to be delivered every Friday. In the unlikely event of a public holiday, technical issue or unforeseen circumstance, delivery may be delayed slightly. If this happens, your meal plan will be sent as soon as possible.

If you have any questions about your order or delivery, please contact us:

Tiny Table
Email: tinytablesa@gmail.com
Website: https://tinytable.co.za

Refund Policy

Thank you for choosing Tiny Table.

As our products are digital and delivered electronically, we encourage customers to read each product description carefully before making a purchase.

Digital Products

Due to the nature of digital products, including ebooks, meal plans, planners and downloadable resources, purchases are generally non-refundable once the product has been delivered or made available for download.

Tiny Table Family Club Membership

Your Family Club membership provides access to weekly digital meal plans delivered every Friday.

As your membership grants access to digital content, membership fees are generally non-refundable once your membership has commenced and your first meal plan has been delivered.

If you decide to stop using your membership before it expires, your membership will remain active until the end of the purchased membership period, but no refunds will be provided for unused time.

Exceptions

We may offer a refund or replacement in the following circumstances:

You were charged more than once for the same order.
You did not receive your digital product due to a technical issue that we are unable to resolve.
A duplicate payment was processed.
Where a refund is required under applicable South African consumer protection laws.

Incorrect Purchases

Please ensure you have selected the correct product before completing your purchase. We are unable to provide refunds for accidental purchases, change of mind, or if you decide the product is not suitable after it has been delivered.

Technical Support

If you experience any issues accessing your purchase, please contact us before requesting a refund. We will do our best to resolve the issue promptly.

Email: tinytablesa@gmail.com

If you have any questions regarding this Refund Policy, please contact us:

Tiny Table
Email: tinytablesa@gmail.com
Website: https://tinytable.co.za

Questions before purchasing? We’d love to help. Email us at tinytablesa@gmail.com before placing your order so you can purchase with confidence.