Refund policy

Thank you for choosing Tiny Table.

As our products are digital and delivered electronically, we encourage customers to read each product description carefully before making a purchase.

Digital Products

Due to the nature of digital products, including ebooks, meal plans, planners and downloadable resources, purchases are generally non-refundable once the product has been delivered or made available for download.

Tiny Table Family Club Membership

Your Family Club membership provides access to weekly digital meal plans delivered every Friday.

As your membership grants access to digital content, membership fees are generally non-refundable once your membership has commenced and your first meal plan has been delivered.

If you decide to stop using your membership before it expires, your membership will remain active until the end of the purchased membership period, but no refunds will be provided for unused time.

Exceptions

We may offer a refund or replacement in the following circumstances:

You were charged more than once for the same order.
You did not receive your digital product due to a technical issue that we are unable to resolve.
A duplicate payment was processed.
Where a refund is required under applicable South African consumer protection laws.

Incorrect Purchases

Please ensure you have selected the correct product before completing your purchase. We are unable to provide refunds for accidental purchases, change of mind, or if you decide the product is not suitable after it has been delivered.

Technical Support

If you experience any issues accessing your purchase, please contact us before requesting a refund. We will do our best to resolve the issue promptly.

Email: tinytablesa@gmail.com

If you have any questions regarding this Refund Policy, please contact us:

Tiny Table
Email: tinytablesa@gmail.com
Website: https://tinytable.co.za